All vehicles are digitally photographed before towing. The pictures are taken from different angles showing the violation. The date and time is automatically imprinted on the photo. All pictures are saved on a database for future reference.

All tows are immediately called into the police towline and a reference number is obtained and noted on the tow ticket. We report make, model, year, color and vin (vehicle identification number), the time and the storage location. If calling the police, the resident is immediately told where their vehicle is.

Our phones are answered 24 hours a day / seven days a week for the convenience of the vehicle owner and property manager. We contract with many storage facilities most of which are conveniently located near the apartment or commercial business.

Our storage facilities accept most major credit cards and cash as forms of payment. A printed receipt is provided to the person retrieving the car.

The Texas Department of Licensing and Regulation rules allow the person towed to contest the removal at what is commonly known as a